4 Myths About Outsourced Assistants

From language to reliability concerns, we dispel the myths.

As more and more businesses are looking for ways to reduce costs and streamline their operations, outsourcing has become an increasingly popular option. Outsourcing can help businesses save money by hiring virtual assistants who are based in other countries with lower labor costs. However, there are many myths and misconceptions about outsourcing that can prevent businesses from taking advantage of this cost-effective solution. In this post, we will explore some of the most common myths about outsourced assistants and why they are not true.



Your best hire might be the person you least expect; you need the facts.

Myth 1: Poor English

One of the most common myths about outsourced assistants is that they have poor English skills. This misconception is often based on stereotypes about non-native English speakers. However, the truth is that many virtual assistants who work for outsourcing companies are fluent in English and have excellent communication skills.

Many outsourcing companies require their virtual assistants to have a minimum level of English proficiency before they are hired. Additionally, many virtual assistants go through rigorous training programs to improve their English skills and communication abilities. In fact, many outsourcing companies offer specialized language training programs to their virtual assistants, ensuring that they are equipped with the language skills needed to communicate effectively with their clients.

Myth 2: Lack of Training

Another common myth about outsourced assistants is that they receive little to no training. This is simply not true. Many outsourcing companies offer comprehensive training programs for their virtual assistants, ensuring that they have the skills and knowledge needed to provide high-quality services to their clients.

These training programs may include basic skills such as email management, scheduling, and data entry, as well as more specialized skills such as social media management, content creation, and customer support. Additionally, many outsourcing companies offer ongoing training and support to their virtual assistants to ensure that they stay up-to-date with the latest tools and techniques.

Myth 3: Unreliable

Another common myth about outsourced assistants is that they are unreliable. This misconception is often based on stories of virtual assistants disappearing without warning or failing to deliver on their promises. While it's true that there are some unreliable virtual assistants out there, the vast majority of outsourced assistants are professional, reliable, and committed to providing high-quality services to their clients.

Many outsourcing companies have strict policies and procedures in place to ensure that their virtual assistants are accountable and reliable. Additionally, many outsourcing companies provide their virtual assistants with project management tools and software that allow clients to track their progress and stay informed about their work.

Myth 4: Time Zone Availability

Finally, another common myth about outsourced assistants is that they are not available during the same time zone as their clients. While it's true that many outsourced assistants are based in different time zones than their clients, this doesn't mean that they are unavailable.

Many outsourcing companies offer flexible working hours to their virtual assistants, allowing them to work during the hours that are most convenient for their clients. Additionally, many virtual assistants are willing to adjust their schedules to accommodate their clients' needs, ensuring that they are available when they are needed.

Outsourcing can be a cost-effective solution for businesses looking to reduce costs and streamline their operations. However, it's important to separate fact from fiction when it comes to outsourced assistants. By dispelling these common myths, businesses can take advantage of this powerful solution and enjoy the benefits of having a virtual assistant on their team.

All of Trident’s virtual assistants are trained in their respective disciplines and English-proficient, as well as readily available in US time zones during working hours.


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